Glan Clwyd District General Hospital

Glan Clwyd District General Hospital 2022-02-14 Person 2 5 0

My wife received an appointment for the iv suite at Wrexham Maelor hospital despite, a journey of 40 miles and approximately one hours drive. We live 10 minutes drive from Glan Clwyd. Arrived at Wrexham and no surprise they weren't expecting her. They were surprised that we had to travel so far. Clearly the booking team didn't get their act together. We now have a 20 minute wait to find out what's going on. Change that. We have to go back to Glan Clwyd. Another hours drive back. What a complete waste of our time !!!!!@

Glan Clwyd District General Hospital 2022-01-08 Person 5 5 0

Had to go to Glan clwyd hospital after having a stroke, absolutly fantastic treatment and care, the staff were all lovely and could'nt do enough for me, very positive experiance,

Glan Clwyd District General Hospital 2021-11-17 Person 5 5 0

I have completed the survey in relation to Abergele Hospital where I was very pleased with most aspects, apart from the weekend food. I had my surgery at Abergele and have mo comments to make about Ysbyty Glan Clwyd.

Glan Clwyd District General Hospital 2021-10-26 Person 5 5 0

Understaffed but that is not your fault and something you cannot fix yourself. You are all heroes remember that when you get up and look in the mirror each and every morning.

Glan Clwyd District General Hospital 2021-09-27 Person 5 5 0

Best hospital in Betsi by far. Clean hospital with extremely professional welcoming staff, it's a pleasure to visit there.

Glan Clwyd District General Hospital 2021-09-12 Person 5 5 0

I saw a specialist on Tuesday with a nurse in attendance. Everything was explained simply and clearly. I was treated with great respect and my real, to me, worry was soothed. The whole experience was one if not the best I have ever received and it does not end there. Wednesday I had a telephone call. Could I collect a bottle of something as I could have a CT scan on Sunday. Yes and did. Today I went for that scan worried and anxious. I am not the best patient and don't like enclosed space nor injections. I needn't have worried. Treated with respect and understanding, everything was explained and just couldn't have been nicer. Both departments deserve top medals and I can only say thank you. It is not enough. If I had the queen's honours to give out, I know who would get them. Ps: weekday parking is a nightmare. Selfish parking must have made it difficult for car and ambulance. That was a whole different matter.

Glan Clwyd District General Hospital 2021-08-14 Person 5 5 0

I have recently had surgery and was a patient on ward 19A. I cannot thank all the staff on the ward enough for the great care I got. The care I got was really caring. Thank you to all on ward 19A

Glan Clwyd District General Hospital 2021-07-08 Person 5 5 0

Absolutely immaculate. The staff were lovely, friendly and involving.

Glan Clwyd District General Hospital 2021-04-11 Person 2 5 0

We did not have a good experience at all. To live a happy, healthy life: eat sensibly, exercise, talk and laugh as much as possible. We found that the notes they take down are not always accurate: they don't always listen to their patients: they treat you like you have no understanding. Doctors discuss one thing with you, and then make their decisions after taking you on a wild goose chase; we have felt like idiots on quite a few occasions. Not all the staff are pleasant: we have met with very rude Doctors: also Doctors that have made things sound worse than they are: so obviously that is added stress on a difficult situation. If you complain, be careful they don't try to subtly get you back; one doctor was trying to make out that I was being over anxious: when your child drops down from 10st to 5st 13lbs in a very short amount of time and has a list of symptoms, of course we were concerned: and one nice doctor remarked she had the skin of an old woman. Our daughter after all the messing around the doctors did, got herself back on her feet; we had many possible diagnoses, and the phrase "we don't know". We have had a few bum deals over the years regarding this hospital. Doctors need to take the time to talk to their patients and listen: a bit of empathy also wouldn't be a bad idea. The Concerns team took our feelings into account as well as our concerns: we became an open book, because we wanted to help our daughter; I sent pictures, information about us as a family. Our daughter was sent for a upper gastro-endoscopy, the doctor who had referred us said they probably wouldn't find anything: they did,it was termed as mild chronic gastritis, lower-loose oesophageal sphincter, which played a part in the acid reflux. We weren't treated well at the hospital, where we took our daughter for the endoscopy; and when we told the above doctor: she said, "what did you expect?" We have always taken our children to Doctors, dentists, and optician appointments; our son did ENT appointments and was wrongfully discharged twice before getting the adenoids,tonsils and grommet procedure done. My husband was turned away when he had a chest infection, I had to make a GP appointment; in the past he has suffered from spontaneous pneumothorax (collapsed lung), so getting a chest infection isn't a good thing for him: the nurse prescribed antibiotics and an inhaler. Our son's waiting for Dermatology:. one of the doctors wouldn't prescribe him something for the large bleeding, weeping Acne legions he had on his face and body. I have read other people's reviews and granted they perhaps are a lot more serious, but it's the attitude of some of these doctor's that makes you wonder if the NHS is all it's cracked-up to be.

Glan Clwyd District General Hospital 2021-01-14 Person 5 5 0

this review is just about the mammogram department, I think it was unit B, in glan-clwyd hospital, the staff were very nice and put me at ease as soon as I went into the room, I was very nervous so their caring attitude at the beginning helped me relax which was really good. I would like to say a BIG THANK YOU to DR BADMUS and DR AHMAD for looking after me and for explaining to me each part of my procedure they were both brilliant. also a BIG THANK YOU to CATHY the lovely nurse who also looked after me very well. and last but not least SELINA AND LAUREN who were also part of this really nice unit of staff. BIG THANK YOU TOO ALL OF YOU.